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Although our list of rugged products meeting the functional requirements and capable to withstand for the specific environmental conditions, ALLIGATOR DESIGNS offers following value added services to our clients
- Specific product design
- Ruggedisation of client’s hardware
- Integration Services
- Identifying the right mix of hardware which works in integrated environment
- Software – driver issues and its compliances
- Building interfaces for the system design needs
- Deployable electro-mechanical packaging to ensure compliances to harsher environment
- Integrating / wiring schemes and its implementations
- Documentation and various standard compliances
- ATP & QTP for the final systems and on-site support
- Handling End-Of-Life of the COTs hardware
that benefits our clients in
- One Source for Integrated products & Design Services
- End to end support - from concept phase to final acceptance testing and beyond
- Faster time-to-market
- Cost-effective solutions
- Integrated System Approach
- Less worries
- Qualified Products
Product Support:
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Alligator guarantees that every product is free from defects in materials and workmanship, and conforms to Alligator’s stringent specifications.
Alligator warranty period starts from the date of completion of the Factor Acceptance Test (FAT)/delivery. If a product does not function as warranted during the standard warranty period or during the extended warranty period, Alligator will repair or replace the parts without any additional cost. Replacement parts will assume the remaining warranty of the parts replaced.
Alligator’s warranty is voided if the product is damaged due to accident or abuse. The warranty is voided if the product is shipped to factory for repair with insufficient packaging.
Alligator offers 1 year warranty for all its products. An extended warranty on completion of warranty period of 1 year can be availed at an extra cost.
Customers can choose from our four warranty as additional warranty:
Alligator’s standard warranty / extended warranty / preferred warranty / on-site warranty
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RMA Policy:
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Customers wishing to return material to Alligator Designs for any reason must contact the company and request a Return Material Authorization (RMA) number before returning the material. This includes In Warranty, Out of Warranty and evaluation materials being return shipped to Alligator Designs.
To obtain an RMA number:
Call Alligator Designs, Ph.No: +91(80)41172393 or through email: rma@alligatordesigns.com and request an RMA number.
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